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my pkg was to be sent over night too 511 s river rd the clerk put n. river rd i found the label after the pkg arrived to my house one week later.....took the pkg back asked the clerk carol to sent again and a refund she said call corporate i did and a wonderful lady call ed melody she call the office location nohki in mt prospect il. melody is in bristol tenn office my file number is 38132 she got the pkg there the same day...in the mean time a fedex truck pulls up to the house looking for the pkg. i called melody and she was so suprised this has been taken care of ....i can not say enough nice things about melody please tell her she is wonderful....in the pkg was baby clothes for a person in need of baby clothes. all information is in bristol tenn file any questions melody has my phone num......thanks again for the great follow up melody

Monetary Loss: $40.

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I received a package through fedex and found contents damaged. Fedex picked the package up for inspection of damage.

Pictures were taken and sent with claim. after 7 days i received a letter saying that there is no visible damage. Either no one looked at the contents or they have a blind inspecter.

If it has no damage why not return the item to me. Instead it was returned to the shipper.

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