Had a family member send me some dolls from the U.S. to Mexico.
Cost of the dolls was $300 plus an additional $300 for shipping. One doll wouldnt fit in the box so she put it in a smaller one. Cost an additional $78. Really for shipping 1.3lbs???
Fedex stated online that all was going well arrival date was Jan 4. 2 days before Mexico's Christmas. On Jan 3 online fedex stated the large box was undeliverable. Called customer service and they said it didn't pass customs inspections and that it needed a health inspection.
I asked why it needed a health inspection, it was Monster High barbie dolls? I asked where my box was. She said it was sent back to the U.S. I will have to repay shipping to have them sent.
I did receive the one doll. I am out $300 in shipping with no explenation from Fedex.
No dolls for my store either. Sorry kids.