I place a two day shipment on a Friday for a package to be shipped from a company based in NYC and this was to ship to my business in NYC. I see on the tracking information that it is now in Tennessee!
My two day shipping is now a 4 day process. The person is customer service explains that everything goes to Tennessee. I consider that a serious waste of time and it's so not efficient.
Customer service treated me like I was annoying them and very argumentative. The customer is always king and I will not be using Federal Express again.