Prattsburgh, New York

I send my parents in Turkey a small package. I usually do this with UPS.

They receive it in 2 days. This time it was a sunscreen and trimmer string. Less than $25 worth. Unfortunaltelly I used FEDEX.

they shipped it as commercial package. Customs and their broker are asking over $200. If I want to have package back FEDEX will charge another $260.

Called FedEx multiple time once they agree it is their fault and they say they will ship it back and refund my expenses , next someone else calls and denies it all.. Next time use UPS FeDEX doesn't care what you think...

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