Not resolved

On 10/9/10 I s hipped ground via FedEx with signature required at a residential address. To date, 10/23/10, the recipient has not received the package.

After numerous calls to customer service and numerous promises, still not package. The recipient finally had to arrange for delivery at her job. We are waiting to see if it gets delivered.

We were given a confirmation number that a later customer service rep says is basically meaningless and the reps we've spoken to in the past didn't even bother to make notations on the shipping record. Never will I use this company again.

Product or Service Mentioned: Fedex Delivery Service.

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