FedEx smart post is the most annoying mail service I ever used. I have tracking numbers and it does not show up at all in FedEx or United States Postal Service.
I don't get why it even is used by Verizon.
I called FedEx, United States Postal Service and Verizon it's like talking to dumb and dumber. Nobody has a clue or answer and my package just disappears. Verizon makes you use this to return their product yet it is not useful at all.
Then they try to say you never returned it so they can charge you.
This has been such a was waste of time and energy. I would have thought Verizon has a better return system but they don't.