FedEx SmartPost is absolutely the worst possible delivery method I have ever encountered. Shipments go to two or more FedEx destinations, then to the USPS -- where the shipment could have gone in the first place, or at least days before package is turned over for this leg of the delivery.
Cannot describe how inefficient, and frustrating for the recipient, this shipping method is. If you beg for an alternative at your order site, the most likely answer is "we have a contract with FedEx for deliveries" or "I have no control over his, the decision is up to the shipping room".
There HAS to be a better way.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with FedEx. The most disappointing about smartpost delivery at FedEx was fedex smartpost and service , but reviewer liked ground shipping. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about FedEx.
Check out the best and the worst companies in Transportation and Logistics category for more informed decision or compare FedEx to other companies on our site.