I live in a 60-unit apartment house with no doorman. To sneak past the locked front door, the driver rang my bell (intercom) and I buzzed him in because I am expecting a parcel.
I'm a retired person who has to get dressed to receive callers. In this case, I also had to take the elevator to the Lobby floor and look for the driver, whom I never found.
I telephoned FedEx to complain, but they said they don't understand my complaint. They mentioned Mr. Dennis and hung up without connecting me with a supervisor. But they said I should "have a nice day."
Product or Service Mentioned: Fedex Delivery Service.