Not resolved

I ordered my computer from Ironside Gaming Computers and they ship using fedex.It shipped on June 12 and hasn't arrived yet it is June 17.

I wasn't available for pickup on the Saturday that it arrived which was okay I very busy. I wasn't concerned about Sunday since post does not run. I called to ask about Monday delivery, they representative said they don't do home delivery. This confused my greatly.

Then Monday comes... I come back home after an outing and find ANOTHER DOOR TAG. This made me furious; I quickly grabbed my phone and called customer support to ask as to why this happened. They hadn't a single clue.

All I was told is I need to be here and that they don't home deliver on Mondays. So now it's tuesday, and I hope to god that it will be here. I get on the website to track my order and it says it will arrive on Wednesday... Great!

Now I call customer support for the third time; they tell me that it has been transferred too another terminal for delivery tomorrow.

Once again I have a life to live and I must cancel it for my delivery.Thanks Fedex for your TERRIBLE SERVICE!!!!!

Review about: Computer.

Review #498680 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Fedex?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#830901
Fedex Ground and Home Delivery are both under the Ground name, but usually use different terminals. HD doesn't deliver on Mondays, while Ground does. They probably transferred it so they could make sure it got to you. Believe me, us drivers don't want to reattempt your package over and over, we want you to get it.

You May Also Like

"Problem: - Shipped a package from Dubai To Saudi Arabia on 27th May 2014, at Fedex office located in Dubai near Terminal 2 Airport. - I cancelled the shipping on the..." Read more
"I just got into the hobby of keeping reef tanks. I bidded on corals on eBay and won one of the auctions but ended up cancelling that transaction because I..." Read more
"No clue what FedEx is upto didn't get the claim even after submitting each and every single thing as said pictures of the consignment breakage, missing items pictures, worth of..." Read more
"I shipped a large painting from the SF Bay Area to Kentucky. The painting was wrapped several times in 1 inch bubble wrap and then also wrapped in corregation..." Read more
"Brand seal 0 444570. Mondelez International group 04050030586500, 04050030588600. Honey Maid I purchased a box of Honey Maid Cinnamon Grahams on Saturday March 25, 2017. I am extremely disappointed in..." Read more
"We Make it Easy!- A delusional motto Cast: Mike- Super intendent of Construction for William Ryan Keith- Realtor preferred by William Ryan Lisa/Tiffany- Sales Representatives for William Ryan Ernie/ Ben-..." Read more
"DHGate is one of the last chinese webs where you can buy products at a low price, in a simple way and with free quality shipment. As European, is important..." Read more
"I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry..." Read more