Update by user May 16, 2018
They have recntly passed this to a debt collection agent - who refusesd to accept that I have no contract with Fedex
Original review posted by user Apr 16, 2018
Fedex were contracted by a US shipper to deliver items to me in the UK. They delivered the goods then sent an invoice for duty and tax which they said they had paid on my behalf - they also added an uninvited charge of £12 for the service.
The shipper had paid Fedex a fee, to deliver the goods and to cover all shipping eventualities
I have no contract with Fedex and I believe that this additional and uninvited Fedex charge is spurious and a way of making extra profit.
When I did not pay it they employed a debt collecter to collect it
Typical American tactics - frighten them and they will give in - who can defy the big guy with the gun!!
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Pricing issue.
Preferred solution: Price reduction.
I didn't like: Addition of spurious charges.