Upper Jessore Rd, Khulna 9100, Bangladesh
Not resolved
Customer service
Exchange, Refund and Cancellation Policy

Update by user May 16, 2018

They have recntly passed this to a debt collection agent - who refusesd to accept that I have no contract with Fedex

Original review posted by user Apr 16, 2018

Fedex were contracted by a US shipper to deliver items to me in the UK. They delivered the goods then sent an invoice for duty and tax which they said they had paid on my behalf - they also added an uninvited charge of £12 for the service.

The shipper had paid Fedex a fee, to deliver the goods and to cover all shipping eventualities

I have no contract with Fedex and I believe that this additional and uninvited Fedex charge is spurious and a way of making extra profit.

When I did not pay it they employed a debt collecter to collect it

Typical American tactics - frighten them and they will give in - who can defy the big guy with the gun!!

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

I didn't like: Addition of spurious charges.

  • Spurious Charges
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