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My passport was sent to me from a consulate in LA through FedEx Express. I got FedEx notice "failed delivery" three days in a row, although my wife was at home most of the time. The delivery person could have called me (my phone # is on FedEx Express package) to give me a time window so that someone could wait at home. But the delivery person never did so. Eventually, three days passed, my wife had to drive an hour to pick up the package. My...
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Anonymous

Anonymous Ummm what's up with your feeling of entitlement???? FedEx doesn't have time to call every single delivery and ask them what time they will be home. You must be stuck on ***!

A FedEx van driver in Forestville, California rationed a line of verbal abuse at me today at noon. He was driving down a one lane road toward me, I was was driving toward him. He drove right past the turn out which forced me to pull off the road to pass by. As I drove past him I told him that he had passed the turnout twenty feet back, he screamed that I could have pulled off the road further back. There is only one turnout on the lane.
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Harassment is probably considered a crime in many places. but not to this company their drivers/handlers are some sort of gestapo/stasi that enjoy harassing people who otherwise are living their lives. As I could verify from other people being targeted this way, such phenomenon is called "gang stalking" or organized harassment that some of their drivers/employees partake in. I have countless of times experienced discrimination/harassment from...
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FedEx Shipping Review

#778627
FedEx lied about delivery attempt.
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FedEx Shipping Review

#768583
2.0
I had something shipped with the FedEx company it was the worst it estimated to take over 2-8 days to get here it took over 12 days it was terrible plus when I tracked my order it would even update.
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delivery crew Review

#642320
Driver thru envelope over fence did not honk or ring bells on gate.
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Other product Review

#573332
Poor service! 1 person in the office at 2000 San Fernando in Los Angeles
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IF YOU WANT TO MAKE ABSOLUTELY CERTAIN, WITHOUT A DOUBT, THAT YOUR PACKAGE WILL NOT BE DELIVERED AS PROMISED, THEN BY ALL MEANS, VISIT THIS LOCATION. I dropped off two packages by 6:00, the deadline for west coast and Hawaii deliveries, on December 23. The package going to Monterey, CA, which showed as being accepted at 6:02 pm, was delivered at 6:00 pm on December 24. Great. The package going to Hawaii, which showed as being accepted at 6:01...
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Anonymous

Anonymous Let's see, you want something shipped overseas in one day during the busiest shipping time of the entire year. Instead of blaming the shipping company, some of the blame migh...

Anonymous

Anonymous I guess next year don't wait til the last minute....

2.2
I didn't like
  • Did not deliver my package as promised
#758085
Lived here 22 years. Drivers always find me. Not this one! Too lazy or illiterate to look for my apartment number. Am always home, was waiting for my package- driver left door tag in the wrong place stating that "customer not available or business closed!" NOT EVEN! Fedex customer service said it would be delivered today. Doesn't look like it, and now they say it will come tomorrow! This is the second time in two weeks and I am sick of the...
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1.0
I liked
  • Friendly customer service
I didn't like
  • Stalling tactics
  • Lying to assure customers packages will be delivered
#721300
I had a blackberry to be delivered to me coming from Canada and Yes, a signature was required, however, it was supposed to be my signature and I did Not know that anybody could sign for it. Sadly, somebody else signed it in which I was Not aware of and Never Received The Blackberry. Yes, I did contact Federal Express's Corporate Office to find out what to do and/or to see if they could go through their insurance to give me some kind of...
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1.0
I didn't like
  • Very poor customer service
  • How they refused to work it out without going to court
  • Excuses
I came in to make some color copies of a flyer at FedEx Beverly Hills, 90212 at 11:00 AM on 3/22. When I approached the counter, I was the only customer. The man behind the counter ignored me and continued to load a machine. I eventually got the attention of the assistant manager in charge as he came back to the counter area. He was very courteous and helped me initiate the color machine. I returned to the counter. The other man was there. ...
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I didn't like
  • Rude and aggressive behavior
#611770
try and decipher this...as I wait for a package that seems to be in newark at 10.02 am, and also in marina del ray at 7.44am on the same date, and arrived in LA at 6.15am, sent priority overnight at great cost for a meeting at noon...and will supposedly arrive for me at 5PM. really? is the act of god when it's 80 and sunny in LA? or untruths? or create confusion so i stop calling? worst service company ever. they literally won't go the...
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#604537
FEDEX must have the dumbest policy while hiring imbeciles to deal with customers (including their telephone support team....located in Central America!) This is really simply. FedEx will not allow a person to purchase (i.e, with cash, credit card, check etc.) return shipping. You know, when you include a self addressed stamped envelope but instead of doing this with the post office you do it with FedEx.....BUT FEDEX won't take your money! ...
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#507819

Contact Fedex

Headquarters Address:
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
Phone:
(800) 463-3339
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I was looking forward to getting a new book and it was supposed to be delivered by 8:00pm on May 22. When it didn't I called customer service and the guy said that it should be delivered sometime tomorrow morning. It is now 10:30, May 23, and surprise surprise my package is STILL not here. So again I call customer service, give them the tracking number, and all the girl can say is that it's supposed to arrive by 8:00pm tonight. WHAT THE ***!!!...
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Anonymous

Anonymous Who the *** buys books? Get a kindle ***!

#489590