Fedex Columbus, OhioComplaints and Reviews

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1.4 Based on 843 reviews
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    • Very poor customer service 91
    • Delivery service 63
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Fed Ex has poor customer service. I waited on a package that should have been delivered Sat. Aug. 28th. I was home all day waiting and no delivery. When I contacted customer service, they claimed the driver said no one was home. I told them, no driver came to my home. And I asked if someone came, how come they did not tag my door? They had no answer and said my package would be delivered, Tues. Sept. 1st. between 10 am and 7pm. So now I have to... Read more

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  • From mobile
  • Mar 05, 2015
  • by anonymous
  • #603968

Priority overnight shipment never came, called in to ask why, all i got was "Its in Memphis. We dont offer refunds"

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Had a package scheduled for delivery at my home Dec.24. Received delivery notice that package had been delivered at 9 am. Upon arriving home at 3 pm. could not find package and called fedex. Got treated like an ***! Are you sure it's not there? Did you look under the porch? (Don't have a porch) behind bushes? Back door? Yes, yes and yes, before I bothered to call. Maybe someone took it? I live 800 feet off the road and have a... Read more

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I ordered a about 30 books from Amazon for my kids for Christmas as well as some other items. The order was broken up into multiple shipments. I received all the packages except for one. The only one that was shipped by FedEx, worth about 120$ It said it was delivered on Thursday to my door but I know that wasn't true. I was home all day, my kids were home with me in the afternoon plus my husband came home that evening. NO sign of the package.... Read more

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It amazes me that people are trying to say these complaints are fake. I do love fed-ex for there great package handling. Nothing ever seems to arrive messed up. BUT the drivers do do this and it is a real problem. I sat inside my house in the front waiting for a package that was signature required and checking out the window every few minutes. Nothing until I notice a tag on my door. I immediately called fed-ex and told them the guy didn't even... Read more

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I was in driving home from centerville ohio to dayton ohio on interstate 675 at 4:30pm EST on July 16 2013 Truck with the license plate PHR 5913 was tailgaiting me when I was going 75 in a 65 .. I was already above the limit and he was riding me dangerously close.. so I did what I normally do and slow down.. he gets in to the left most lane where I can see his plate, I noted it.. and he FLEW past me .. he had to have been going 85-90mph .. It... Read more

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Its my, along with 100 or so other employees, LAST CHECK BEFORE CHRISTMAS, and FED-EX has screwed the pooch AGAIN. I dont have any other choice,as Im just another number to the owner of JAK PRODUCTIONS, except I noticed the rep for WOODFOREST(WAL-MART) bank was coincidentally there to sign-up people for DIRECT-DEPOSIT!!!!HHHHMMMMMMMMM?????? I just want to vent, and hopefully warn ANY COMPANY out there, DO NOT USE FED-EX to handle your... Read more

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We were having a watch that was repaired shipped back to us. It required a person to actually be there to sign and receive the package. Due to time constraints no one was at home to receive the package. I contacted customer service with a date that I would be able to come to the warehouse and pick up the package. Customer service made note of it. Well four day before the date I requested, I received and email that they are shipping back the... Read more

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Fedex lose paperwork twice in one shipment. On 6/18, I tracked my package and they stopped shipping it because of missing paperwork. According to record, it happened on 6/14, but Fedex never try to contact me and fix the problem. I then redid all the paperwork and fax it to Fedex so that the shipment can resume. It is a timely important package, therefore i asked for upgrade my service from ground ship to express. But the customer service... Read more

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I ordered an item from Fingerhut and I used the tracking number to track my order it said it was delivered 09/02/11. I looked all around my property and asked the neighbors if they got a package. They all said no. I called Fedex and they said they would need to find out from the delivery driver what happened and see if he can remember where is put it. I got a call on Saturday and they wanted to know it I got the package or a delivery slip left... Read more

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