Not resolved

I purchased a prayer idol for worship from a website. They shipped the product through FEDEX, with the Away No: 876990687177, for overnight priority.

The status in the FEDEX website is showed "in transit" even at the time by which it was to have benn delivered to me at my office address. I checked the status after I reached home and it showed "DELIVERED" at 2:35 PM when in actuality I was at the office till 8:00 PM. It is showing that a person named "RAVI" had signed on my behalf...I called my office to enquire about the same and was told that no person by that name was there and moreover there was not FEDEX delivery that day.. How come the organisation maintains this scenario. I am waiting eagerly for the product and have developed a feeling towards it. Iam deeply hurt by the NON-professionalism of the crappy service..

Product or Service Mentioned: Fedex Delivery Service.

Monetary Loss: $50.

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