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A few months ago I began having problems with "missing packages" when delivered by FedEx. I shop online regularly and had not been having problems.

However, I began to notice that the only packages "missing" were being delivered by FedEx. I made a report to FedEx each time and subsequently installed a home security camera. The problem seemed to subside but low and behold it happened again just last week! So now I go back to my video, see the FedEx driver deliver the package and leave it in the most obvious place possible!!

Standing upright on my doorstep where it is visible to anyone who passes by my house! UPS, USPS and other shippers are considerate enough to leave packages on my patio where they are not visible to the street. Then, less than an hour later I watch someone walk up my front steps and take the package!

So infuriating! Particularly since I have asked FedEx on multiple occasions to please not leave packages without a signature but if that is not requested by the shipper, it is not an issue for FedEx and good luck getting your packages!

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Aug 10, 2017.
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