Package was supposed to be delivered within 48 hours as it usually is. Now and then it is held by customs but these holds are usually dealt with in a day or so.
This time is the first its ever been stuck at Memphis. Been told it was weather related at first then advised that customs needed additional clarifications. Still waiting for call back from Fedex agent regarding what additional information may be needed.status of my package. At this point I am resigned to additional delays.
However it has prompted me to open an account with UPS. This is one occasion where I will no longer put all my eggs in one basket.
Reason of review: Problem with delivery.
Monetary Loss: $2.
Preferred solution: Deliver product or service ordered.
I liked: Delivery person.
I didn't like: Delivery service, Being lied to.