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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I ordered something from Hasbro and FedEx is their carrier obviously. Well I placed my order on the 28th of November and it shipped on the 29th of November and the stander shipping was 7 to 10 days after it was shipped out.

It's been 13 days now and they decided that they were just gonna say "oh well we can't find her so we'll just ship it back to the company." I was 15 minutes from a FedEx and I called them and they said they didn't have the package I was looking for when clearly the tracking reference said it was there and I could have went and picked it but they thought hey you'll just send it back so it doesn't look bad on our part. The worst *** shipping company ever along with hasbro.

Product or Service Mentioned: Fedex Home Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $21.

Preferred solution: Full refund.

I liked: No good.

I didn't like: Delivered to wrond address.

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