I recently ordered items from Lego. Items were shipped from Lego in Mississippi to Cincinnati, Oh.
It took two days fro the article to travel 550 miles (from Mississippi to a FedEx terminal in Independence, Ky (about 17 miles from my home). It then took 9 days to travel that 17 miles. Their customer service is totally lacking. They never return any e mails that I sent (3).
Now I have a small package that was sent from Connecticut to Ohio and it has taken 8 days and it is still somewhere in Indiana. Thank goodness I have an arrangement with Amazon for them to use only the Postal Service----- a lot more dependable.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Failed service.