Not resolved
Customer service
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I ordered some items from Verizon

I ordered some items from Verizon. They were shipped FedEx (2 day). After the package was late I checked with FedEx online and the package was sitting in their warehouse 90 miles away. Just sitting there. It was listed as "not scheduled for delivery". FedEx couldn't tell me when it was going to be delivered to me. After another day I cancelled the order.

I told Verizon of the issue and they refunded my money for the items.

Then I ordered the items again and paid for Next Day delivery. The items are sitting in their warehouse 250 miles away and it is almost 10AM which is promised delivery time. It will have to travel 160 miles to their warehouse and then travel another 90 miles to get to me all in 90 minutes.

I am done with FedEx. Unfortunately Verizon uses them exclusively.

I can get UPS here in 2 days when I order from Amazon.

Product or Service Mentioned: Fedex Priority Overnight Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Paying for overnight and not getting it for 3 days.

Company wrote 0 private or public responses to the review from Sep 14.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like