I paid A LOT of money to have a poster overnighted to be delivered by 10:30 for a presentation at 11am. A 10:30 am I called FedEx and was told there was a delay and it would arrive by 12:30p even though it had been "out for delivery" since 8am.
I let them know this was completely unacceptable and they called the driver. I eventually was able to get the poster by 11am. It was late, I was late.
I was in tears. The driver told me it had "fallen off a shelf" or something.
DON'T COUNT ON A PACKAGE ARRIVING ON TIME!!
Reason of review: Problem with delivery.
Monetary Loss: $50.
Preferred solution: Full refund.