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Customer service

Never received package although tracking # indicated delivery10/17/15. Had to reorder custom blind and was advised to open a case# with fedex which I did with no response.

Found out the 1st item went to wrong city and was "redelivered" 10/29/15. 2nd blind was delivered 10/30 after I place another custom order.Today,11/7/15 I finally receive letter from fedex declining my claim when erroneous delivery and extended time frame was obviously their fault Thankfully it wasn't meds or something $$. NO MORE FEDMEX for me!!!

Can not deal with a company that does not admit or is willing to correct their mistakes and leaves the customer without the items they ordered.

Reason of review: Problem with delivery.

Monetary Loss: $29.

Preferred solution: Full refund.

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