I just got off the phone customer service and the website.you people would rather send 43lbs back to Illinois rather than wave $5.00 fee for something that was your fault to begin with.We stayed home the first time when it came damaged.All I asked was for a narrowed delivery time window, evening home delivery or delay until Saturday without giving you access to all my media information.
The lady said she could not do it . I would have to register and surrender my privacy. to do that. after a little back and forth she said sorry we are going to miss you.
have a nice day. So FedEx had rather ship this 43 lbs back from South Georgia than work with me on this.
well from now on I will not order from companies where I have to use FedEx!And have a Nice Day!!!
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