Deeply disappointed in your ground service and subsequently, your refund process. Ground shipping from Pittsburgh to San Marcos, Tx = 42.73 Cost of replacing my daughter’s ARMY National Guard uniforms and shoes = $200.00+ Inability of Fed Ex to honor promise and guarantee of timely delivery, cost to our family = $243.72 PLUS four phone calls, three of which provided erroneous information ...
...and over an hour of this ICU RN’s time.... Ability to make public this unfortunate series of costly events attributable to Fed Ex via social media = PRICELESS
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.