Every time I see "FedEx" on my shipment receipt, I get fery angry, because the probability of my package being stolen/not delivered on time grows to 99%.
They are lying in their receipts that they couldn't reach you. They are lying in their customer service. I hope that delivery people working in the Elmhurst area will all blow up.
Refund for my packages, refund for my time, refund for lost nerves.