Prospect, Pennsylvania
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

I have called Fedex at least twice in the past 2 years telling them NOT to leave packages at my Porch door but to leave all packages in the back because we do NOT USE THAT door especially in winter. I just discovered a package delivered 7 days ago totally frozen for 7 days because they do not listen to customers who tell them NOT to leave packages in a bad place.

I have no problems with UPS and none with USPS> Fedex dosnt give a darn!!

Dont use them!!!!!! use UPS or USPS

Reason of review: Problem with delivery.

Monetary Loss: $76.

Preferred solution: Full refund.

I didn't like: Package getting lost, Package getting lost at location.

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