*** *** ***. Double billed me, I immediately called the branch office who said to call the "finance" number.
Called the finance number who told me to call the branch office. Called brance office, reassured that the "Money would be back into my account in 72 hours". 4 days later, called manager said "Who told you that takes up to 3 weeks".
Called the finance number, they told me "Fax the receipt, and account showing double billing" will take up to 8 weeks to refund." How completely disorganized and customer unfriendly can a company be? I'll Never Never Again use Fedex.
Product or Service Mentioned: Fedex Account.