Pending delivery for days - no updates, admit packages are sitting at warehouse with no knowledge of when they are going to be delivered. Management of this company has lost it - but bet they still take their bonuses on time.
Acting like an increase in volume at Christmas is something unusual. Happens every year, I am willing to bet. More likely poor planning and hiring and not making resources available to correct.
Communication terrible. No advance warning. If I had been told there were going to be such problems, I could have made other arrangements. Stuffed now.
Will never ship with them again.
Reason of review: Problem with delivery.