FedEx - Thoughtless Customer Service
FedEx - Thoughtless, pathetic service, no care for customer Left this box was left on the front porch in the pouring rain with nothing covering it. There are two cars in the driveway and two people at home, but the driver did not even knock on the door, or ring the bell!?
I can’t fathom why a service provider would be so thoughtless? Guess the driver was to worried about himself/herself getting wet. Horrible customer service. Pathetic job!!!
This is a baby shower gift...yes, nice rain soaked, warped box for a new mom.
I suggest to not use FedEx!!!! Contacted them, have not heard back.
Reason of review: Poor customer service.
Location: Nicholasville, KY 40356, USA
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Sorry Budd...WE DON'T CONTROL THE WEATHER...next time GO TO THE STORE...
Did you not think to look outside? ***
You were expecting a package. Do you not check every so often to see if it is there?
I do. I realize that delivery people have 8 hours to do 15 hours worth of deliveries so I never expect a bell ring. If it is raining, I look every 30 minutes.
Besides, it is WATER. It will DRY.
They are supposed to ring a bell or knock when they get there. People shouldn't have to look out their door every few minutes to see if a lazy FedEx driver left their package outside to in this case get soaked and possibly ruined.