The driver rang the doorbell. We opened it.
But no one came up and actually delivered the package. We thought it was a fluke. However several hours later we discovered the package on our doorstep. We never knew it was there and had the timing been worse, it would have been stolen by neighbors!
If it was stolen we would file a claim with the authorities and your company would lose money. The packages must be delivered in a proper manner. Ring door bell, walk the package to the door, wait for recipient to open door, and hand it to recipient. This is my second complaint with you!
If I have to complain a third time, I'm engaging the NYC DCA and NYC BBB.
I'm tired of your staff not doing their work properly. Please discipline the driver!!!
Reason of review: Problem with delivery.