Northampton, PA, USA
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1.7
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Fedex have become absolutely incompetent. I never use them by choice and am now at the point where if I order something online and Fedex is the only way it will be delivered, I don't proceed with the order.

I have spent the last 4 days chasing 3 packages, all time sensitive (one perishable) that were supposed to be here days before they finally arrived. In one case, I ended up going to the depot to pick it up, as these people don't seem able to deliver a package correctly just 21 miles from my home. They have ONE JOB - get something from point A to point B and that seems to be beyond their capabilities.

UPS NEVER have an issue, everything arrives on time and I don't have to make multiple phone calls to chase it down. AVOID FEDEX - maybe they will clean up their act if enough people speak up.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

I didn't like: Anything about them poor service poor customer service.

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