Ordered four identical and expensive items from Bj's Black Friday. They shipped immediately. Ran my tracking number on 12/2 , said delivered to front porch no signature required on the 29th Of Nov. NOT!!!
After a dozen phone calls was informed that the terminal manager and driver verified where I live, what my house looks like and that the driver NEVER delivered a package to my home!!!
Sorry, we will do a claim, don't know how long it will take for a refund. No Christmas gifts for my four kids, can't get the items again at that price.
Called Bj's , gave them my fedex case number, and they are going to try to get the items from the distributor and settle the problem with fed ex themselves.
Will post again when I get more info.
Monetary Loss: $1.