Not resolved
Customer service
Tracking Tool

On jan 10, 2018, delivery confirmation stated package left at side door at 5:12 pm, after checking my email - went to side door No Package. Called customer service they put a tracking ticket on it and if not found i would have to contact package origin to report fedex failure and reorder.

I asked customer service where they were located, rep stated Dominican Republic! I am in MA they will never find it, why are they not working inUSA? What training and screening do these drivers go through?

Terrible service I used to know drivers now all new, they dont care and they all know nothing will happen to them, found out they steal a lot of packages from former employee, he stated company is not run very well. I guess my delivery will go to other company, doubt they will find my package but miracles still happen.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

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