Fedex - UNBELIVEABLE HANDLING OF PRODUCT
I had two speakers that I sold on eBay that I had bought from a retailer brand in original packaging.The exterior of the container clearly showed they were speakers.
I took pictures of the speakers and packaging before I shipped. The container was corrugated cardboard that was specifically made for the speakers no additional room for added packing. When the speakers arrived at the buyer the speakers were destroyed. It appears the driver must of dropped the speakers from the truck to the road.
I filed a damage report and it was denied because there was no packing inside the box. There was no room since the packing was designed for the speakers. I thought by leaving the, in the original packaging that would give them a clue to handle with care!!! It is unbelievable the disregard the company has with people's items then refuse to cover the cost because there was no packing inside a box that was designed for the speakers.
I knew I should of used UPS!!! I have just closed my fedex account, I spent $5,500. In the last 12 months, they have got the last dollar from me.
DONT USE FEDEX!!!!!USE UPS OR USPS IF YOU WANT THE ITEMS DELIVERED AS EXPECTED!!!!!
Reason of review: Problem with delivery.
Monetary Loss: $350.
Preferred solution: Full refund.
I didn't like: Poor management.