Krakow, Malopolskie
Not resolved

Receiving a shipment with Fedex from the US to Europe..... Apart from the (much longer) time it took to get here, the duties that had to be paid were more than expected. A check with the customes office showed clearly what the duties should be, and they were to be 30% lower than Fedex quoted they are.

As I needed the equipment I paid, but asked Fedex why the duties were so high.... Guess what, even after I have asked adn summoned they numerous times by phone and mail, there is no reply... not even a message that they are checking... that is.. because they know..

Low rates.... yeah, grabbing some extra money on the side, that how they stretch the margins..

Monetary Loss: $1000.

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