Not resolved
Customer service

Two packages shipped to me, one needs signature. Despite creating a user account (a needlessly painful process), I was unable to 'customize' my deliveries.

Fedex wouldn't hold my package at a nearby location, but chose one 40 miles away, wouldn't allow me to schedule a time. I called their so-called 'customer support' and was after giving my 'door tag' number and contact number, was disconnected - no one called back!

I'm going to stop trying and hope they return the packages to the sender so I can arrange shipment using UPS or USPS. I will avoid Fedex in the future and advise those I work with to do the same.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

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