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Fedex just delivered our new (expensive) mattress. It was due 2 days ago.
2 days ago the weather was ok, and yesterday it was dry and clear. Checked tracking, itUPS or USPSUse was there at our closest distribution center, but they delayed delivery. Today it is pouring rain, but I knew it was coming so was watching for it. They delivered it to a neighbors house instead of ours.
No one was home there to accept it. So they left it there. Outside ( the neighbors have a large covered area!). Not only out in the rain, but they put it down in the center of a puddle.
Just nasty. There are dry ground spots if they couldn't put it under cover! Our neighbors got home and called us.
Last week, their package was delivered to our place by Fedex! Guess they don't teach them to look at the addresses anymore.
User's recommendation: Use UPS or USPS.
Preferred solution: Retrain drivers. .
FedEx Cons: Dont care about where package is delivered.
Location: Lebanon, Oregon
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