Brewster, Massachusetts
Not resolved
1 comment

6/29 sent overnight package MA to FL. 7/2 Still not delivered & FEDEX has no idea where it is.

They say it's on a truck somewhere between Memphis- FL because there were thunderstorms Tues at midnight in Memphis and everything is backed up. They have no ETA and say they have no idea where the truck is.

Seems like something is going seriously wrong with FEDEX. There is no excuse for service this bad. I've looked up all the past weather reports for Memphis and can't verify any weather problem so something else is going on.

FEDEX used to be the best- but management seems to be failing miserably now. I'll never trust their overnight delivery again.

Reason of review: Problem with delivery.

Monetary Loss: $2000.

Preferred solution: Full refund.

I liked: Office personnel, Office personnel.

I didn't like: Poor customer service.

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Anonymous
Las Vegas, Nevada, United States #1002881

unfortunately thunderstorms have been in Memphis since Monday. Even passenger flights have been delayed or even cancelled. My package was to arrive tuesday morning but is now on a truck from Memphis to Nevada.

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