Within the last four months I've had the exact same problem with FedEx twice. Both times the delivery man claimed to have delivered our package (first time it was an expensive tv and the second time it was an expensive decoration piece).
Both times my family was home and did not hear the doorbell ring. It is especially suspicious because we received a delivery from other services.
Neither times did we see any FedEx truck stop near our house, which is strange because those trucks are loud and are very obvious from our bedroom windows. This is very upsetting, and thought we got a refund both times, it was a very stressful and long, tedious process.
Product or Service Mentioned: Fedex Ground Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.