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I was sending in my PlayStation to be fixed, And I received my box from the company thru fed ex Saturday December 28th. So I called Saturday to set up a pick up at my home.

So the day it was supposed to be picked up, The guy showed up, But didn't knock at my door. Now the agent who set this up said they would knock at my door, And not to leave my package on the porch. Well I got a call afterwards and fed ex guy said since I didn't leave my package on the porch, Then I would have to wait 2 days for them to come back. I called fed ex and to make a long story short, The supervisor basically made it seem like it was my own fault why the driver didn't knock on my door.

And I asked him why they don't follow their own protocols, And he basically gave me a attitude about it. And even the high ups are nasty and rude to their customers. They don't ever have to worry about my business. Ever again.

My advise use USPS or UPS. Don't use fed ex for nothing, They treat their customers like trash.

Reason of review: Poor customer service.

FedEx Cons: Poor delivery standards.

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