I had a package routed to a store because it needed a signature
When i got to the store the package was not opened but damaged, so i had refused it and they are supposed to send it back free of charge.
Did not happen i found out later
I got a call from a driver wanting a signature for this package about week after i refused it he said he left it at my address when he knows it needs a signature
It went to the store adugh
So hes doesnt know at all what hes doing
I found out from the sender they were alzo charged redlivery fee becauge the package was not picked up in time. Lie again
They also opened it and the sent it back much later saying it wa s not picked up on time and the sender told me this and it was damaged at that point
They really do a very poor job
Never use them if you can help it
Product or Service Mentioned: Fedex Customer Care.
Reason of review: Poor customer service.