It was supposed to arrive by 10:30 AM. That's what was paid for.
Called all day long and got numerous answers. 11:30, then 1PM --absolutely for sure, she said, then at 2:30 ASAP because the driver has been notified, then probably by 5:30 because that's when his route ends they said. What is the point of overnight priority if they can't get it delivered until at least 7 hours later. It's on a LOCAL truck.
It takes 7 hours to drive an area that is 36 square miles with 100,000 residents.
If the truck delivered one package to every household they would be done by now. Baffling.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $140.
Preferred solution: Full refund.
I didn't like: Delivery service, Customer service, Being lied to, Service.