I ordered a gift for a child. It was scheduled for delivery on Dec.
17. Never arrived. Tracking claimed that "the customer was not available at the address" and on Amazon - "customer moved"! Well, after a few inquiries I finally got to a human at FedEx.
Female informed me that the package was routed on the wrong truck and so it would now be delivered on the 20th. I asked why not Monday the 19th and was cut off TWICE with a snarky sounding "delivery will be on the 20th!" No sorry, No we hope you are not too upset, etc. Just cold - "Tough luck - we're the only game in town" kind of attitude.
Nice customer "service". I will initiate zero business with you in the future.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of 5 day delivery instead of 2. Please immediately contact the author of this review to discuss problem with delivery of fedex two day delivery service. Fedex needs to have the product delivered according to poster's claims.