After recieving your message to compare FedEx to UPS my response was returned. *** YES UPS is a far better service.
It is gonna cost more but you dont risk having a parcel delivered to a place of the route driver's discretion. FedEx is located within the state of my domicile. In the city of Memphis where it is the city's largest employer. I do alot of ordering because of my service connected disabilities.
So some of the merchants have a contract with FedEx. Some of my orders make it to my home. Which is why I challenged a staff member by asking "what has that got to do with me? He insinuated theft was a cause of dropping my order elsewhere.
But no, there has never been an issue with UPS. The lone issue with them is wanting a customer to join their choice program to track your order. I have a high suspension that they are gathering info to sell to the highest bidder. FedEx will always be a 2nd rate carrier, because of their drivers.
I surmise that dropping parcels off at a place of the driver's distression is an effort to shave time off the route. Now UPS is costing more, but you dont have the added worry of a package not coming to your home.
And allow me to say that this is not the 1st time. I had several incidents last year going to a place I had not paid for.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Poor customer service.