Not resolved
Customer service

I recently placed an order with Kohl's, and my order came in several packages. The last one was supposed to be delivered the 22nd then the 23rd.

The package came from California - and was being delivered to New York. On the 22nd my package arrived in Syracuse, NY. From which it should either be put on a truck for delivery or transferred to the post office for delivery. Simple right????

No instead FedEx sent it to Lenexa, Kansas on Friday the 23rd.

Now its supposably scheduled to return to Syracuse, NY for delivery 10/29/15. I am unable to get an explanation.

Reason of review: Problem with delivery.

Monetary Loss: $150.

Preferred solution: Deliver product or service ordered.

I didn't like: Failed service, Lack of first call resolution.

Company wrote 0 public responses to the review from Oct 27, 2015.
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