Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

The package delivered by FedEx was 80" x 30" x 4" and too heavy for me to move. I am elderly and even though the box was lying on it's edge, it was impossible for me to lift the box over the door sill (about a 4"or 5" step-up).

I'm just glad the rain had already passed! A friend just happened to stop by and we got it into the house.

Very poor delivery service.

I realize they are not allowed to enter your home with a delivery, but had he bothered to ring the bell I could have at least gotten him to lay the box over the door sill so I could slide it into the entry hall.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

Preferred solution: require delivery personnel to ring doorbells and allow a reasonable time for someone to answer the door before leaving large packages..

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like