Not resolved

A delivery of cooled horse semen was scheduled to arrive at the vets office by 10:30 a.m. to be inseminated into my mare.

The package finally made it at 11:30 that night (13 hrs later) My horse had been given a shot so she would be ready based on fed ex's delivery time. As a result of their delay, my mare was not pregnant. Fed ex refuses to take responsiblity. They paid the shipper who didn't even file the claim and did not incur any expense $100.00 (to go away) Their customer service department was very rude everytime I called.

I will never use fed ex and will encourage other people not to use them.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $837.

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