Not resolved

Anytime I receive packages from Fedex Smartpost they are never delivered and returned to sender. It is incredibly frustrating.

Whoever thought Smartpost was genius is an idiot. I have an incredibly long street address with a unit number so when the package is transferred from Fedex to USPS the Unit number always gets dropped from the label making it impossible for USPS to deliver the package to me.

I spend countless hours on the phone and at the post office trying to locate my package but USPS is worthless and can never locate it although it has a tracking number and usually responds with "I am sure it will show up in the next day or so." Well usually within a week I receive notice that the package was undeliverable and has been returned to sender. From now on I will never purchase items from retailers who insist on utilizing Smartpost.

Product or Service Mentioned: Fedex Smartpost Delivery Service.

Reason of review: Problem with delivery.

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