I ordered an item from an online shop which was sent via Fedex. When the parcel arrived in Greece, Orbit Couriers presented me a quote totaling EUR 130 (note: I only paid USD 14 for the item!), most of which was their brokerage fees.
When I queried the fee, the asked me to come to the customs department at the airport so I just have to pay for duties and pick up the item. So i went to the airport, only to be told there was an envelope plus storage fees plus duties to collect (totalling EUR 100) the item. Obviously I didnt agree and left.
Fedex operated by Orbit is a complete ***-job here. I am still trying to resolve the matter to get the item!
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Pricing issue.