Paid a high premium for an overnight 8am delivery insured package with a very high value to be delivered to my home on Friday 11/28/2014. Supposedly they attempted to deliver my item at 0919 and stated no one was home….
No knock no nothing!!!! My house is very small and I was awake since 7am. Long story short won't redeliver until Monday 10/31/2014, nice scam fed ex, nice scam indeed….
Oh and multiple calls to customer service was a waste of time, no cell phones issued to drivers, no gps, no contact, no way of getting a response. What a joke.
Product or Service Mentioned: Fedex Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $3600.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Worse customer service, Service, Being lied to, Fact that they use telegraphs, Smoke signals, No gps or cell phones.